I take care to ensure all books, prints and cards are carefully packaged and arrive in excellent condition.
If your order arrives damaged, faulty or incorrect, please contact me within 14 days of delivery, ideally with a photograph of the issue. I'll be happy to arrange a replacement or refund as appropriate.
As a small independent business, I don't generally offer returns for change of mind. However, if you have any concerns about your purchase, please get in touch and I'll do my best to help.
Personalised or signed books cannot normally be returned for change of mind.
Nothing in this policy affects your rights under the New Zealand Consumer Guarantees Act.
